Contact our customer service team:
- contact@odorx.com
- +1 (857) 396 4214
- 725 Commonwealth Ave, Boston
How can I get in touch with customer support?
You can reach our customer support team by filling out the contact form on this page, or by emailing us directly at contact@odorx.com. We are also available by phone at +1 (857) 396 4214 during business hours.
What are your customer service hours?
Our customer service team is available from 8 AM to 6 PM, Monday through Friday. We aim to respond to all inquiries within 24 hours.
Can I change or cancel my gear rental after booking?
Yes, changes or cancellations can be made up to 48 hours before your rental start date. Please contact us as soon as possible to make any adjustments to your booking.
What should I do if I encounter issues with rented gear?
If you experience any issues with your rented gear, please contact us immediately. We are here to help ensure your rental experience is smooth and enjoyable.
How do I know my personal information is secure when contacting you?
We take your privacy seriously. All personal information shared with us is secured and protected in accordance with our privacy policy. We do not share your information with third parties without your consent.
Are there any costs associated with contacting customer support?
No, contacting our customer support is free of charge. We are here to help answer any questions and resolve any issues you might have.
How can I provide feedback about my experience?
We value your feedback and encourage you to share your experiences with us via our contact form or by emailing feedback@odorx.com. Your insights help us improve our service.